Privacy Policy

Company Name: Taiyuan Xiaodian District Huochang Technology Co., Ltd.
Email: service@lunqevia.com

Last Updated: August 5, 2026

At Lunqevia™, protecting your privacy and building a trusted relationship with our customers is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or complete a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth shopping experience and properly process your orders, Lunqevia™ may collect different types of information.

Information You Provide

We may collect personal information when you:

  • Purchase products from our store
  • Create an account
  • Subscribe to updates or newsletters
  • Contact our customer service team
  • Participate in promotions or surveys

This information may include:

  • Full name
  • Email address
  • Shipping address
  • Billing information
  • Phone number
  • Payment-related details

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address
  • Browser type and device information
  • Operating system details
  • Website activity and browsing behavior
  • Pages viewed and interaction data

This information helps us improve website performance and create a better customer experience.

2. How We Use Your Information

Lunqevia™ uses collected information for legitimate business purposes, including:

Order Processing & Service

We use your information to:

✔ Process payments
✔ Confirm and fulfill orders
✔ Arrange shipping and delivery
✔ Provide order updates and tracking information

Improving Customer Experience

Your information helps us:

✔ Improve website functionality
✔ Understand customer preferences
✔ Develop better products and services
✔ Create a more personalized shopping experience

Communication

With your permission, we may use your information to:

  • Send product updates
  • Share promotions and offers
  • Respond to customer inquiries
  • Provide important service announcements

Security Protection

We may use information to:

  • Detect suspicious activity
  • Prevent fraudulent transactions
  • Protect our customers and website security

3. Data Security & Protection

Your personal information is handled with care.

Lunqevia™ uses appropriate security measures designed to protect your information from unauthorized access, misuse, or disclosure.

Our security practices include:

🔒 Encrypted Transactions
Payment information is processed through secure payment systems using industry-standard encryption technology.

🔐 Restricted Access
Personal data is accessible only to authorized personnel and service providers who need the information to perform necessary business functions.

💳 Payment Information Protection
Lunqevia™ does not store complete credit or debit card information on our servers after payment processing is completed.

4. Sharing of Information

Lunqevia™ does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share limited information with trusted service providers that help us operate our business, such as:

  • Payment processors
  • Shipping partners
  • Website hosting providers
  • Customer service platforms
  • Marketing and analytics providers

These partners only receive information necessary to perform their services and are required to protect your information.

5. Cookies & Tracking Technologies

Lunqevia™ uses cookies and similar technologies to improve website functionality and provide a better browsing experience.

Cookies help us:

🍪 Maintain shopping cart functionality
🍪 Remember customer preferences
🍪 Analyze website performance
🍪 Understand visitor interactions
🍪 Provide more relevant marketing experiences

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

For more information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies

6. Third-Party Services & Links

Our website may contain links to third-party websites, tools, or services.

These external websites operate independently and have their own privacy practices. Lunqevia™ is not responsible for the privacy policies, content, or security practices of third-party websites.

We encourage customers to review the privacy policies of any external services they visit.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

✔ Requesting access to your personal data
✔ Updating inaccurate information
✔ Requesting deletion of certain information
✔ Managing marketing communication preferences

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Lunqevia™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately. We will take appropriate steps to review and remove such information when required.

9. Data Breach Notification

We take reasonable precautions to protect customer information.

In the unlikely event of a security incident affecting personal data, Lunqevia™ will take appropriate action, including:

  • Investigating the issue
  • Taking steps to secure affected systems
  • Providing notifications when required by applicable laws

10. Email Communication Preferences

Customers may receive emails related to:

  • Order confirmations
  • Shipping updates
  • Customer service responses
  • Account-related notifications

If you choose to receive promotional emails, you may unsubscribe at any time by following the unsubscribe instructions included in those emails.

We respect your communication preferences and will process opt-out requests promptly.

11. Changes to This Privacy Policy

Lunqevia™ may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email:
service@lunqevia.com

Company:
Taiyuan Xiaodian District Huochang Technology Co., Ltd.

Thank you for trusting Lunqevia™.
We are committed to protecting your privacy while creating a safe, reliable, and enjoyable shopping experience.