Terms of Service

Company Name: Taiyuan Xiaodian District Huochang Technology Co., Ltd.
Email: service@lunqevia.com

Welcome to Lunqevia™

Thank you for visiting Lunqevia™. These Terms of Service explain the rules, responsibilities, and conditions that apply when you access our website, browse our products, or make purchases through our online store.

By using our website or purchasing products from us, you agree to follow these terms as well as our related policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these terms carefully before using our services.

1. Website Access & Customer Accounts

By accessing Lunqevia™ services, you confirm that you are legally permitted to enter into agreements in your place of residence.

When placing an order, you may be required to provide information including:

  • Email address
  • Billing details
  • Shipping information
  • Payment information

You agree that all information provided is accurate, complete, and current.

If you create an account with us, you are responsible for protecting your account information and any activity associated with your account. Accounts may not be transferred, shared, or used by another person without authorization.

2. Product Information & Availability

At Lunqevia™, we make every effort to present our products accurately, including descriptions, images, dimensions, and details.

However, please understand that:

  • Colors may vary slightly depending on your device display settings
  • Product appearance may differ from digital images due to lighting and screen differences
  • Product specifications may be updated when improvements are made

We reserve the right to modify product information, update designs, limit availability, or discontinue products at any time without prior notice.

3. Orders & Purchase Confirmation

When you place an order through our website, you are submitting a request to purchase products from Lunqevia™.

All orders are subject to review and acceptance.

We reserve the right to:

  • Accept or decline orders
  • Cancel orders due to incorrect information, payment issues, inventory limitations, or other circumstances
  • Contact customers regarding order-related concerns

Your order will only be considered confirmed after payment has been successfully processed and an order confirmation has been issued.

Purchases made through Lunqevia™ are intended for personal household use and may not be purchased for unauthorized resale purposes.

4. Pricing & Payment Information

Product prices, promotions, and discounts may change periodically.

The final price charged will be the amount displayed at checkout before payment confirmation.

Unless otherwise stated, customers may be responsible for applicable:

  • Taxes
  • Shipping fees
  • Customs charges
  • Import-related costs

You agree to provide valid payment information and authorize Lunqevia™ and our payment partners to process your transaction.

By completing a purchase, you confirm that:

✔ You are authorized to use the selected payment method
✔ Your payment details are accurate
✔ You agree to pay all applicable charges associated with your order

5. Shipping & Delivery

Lunqevia™ works with trusted logistics partners to deliver products efficiently.

Delivery estimates provided on our website are approximate and may vary due to factors outside our control, including:

  • Shipping carrier delays
  • Weather conditions
  • Customs processing
  • Transportation disruptions

Once an order has been transferred to the shipping carrier, delivery responsibility follows the carrier’s handling process.

For additional details, please review our Shipping Policy.

6. Intellectual Property Rights

All content available on Lunqevia™ websites, including but not limited to:

  • Brand names
  • Logos
  • Product images
  • Website designs
  • Text content
  • Graphics
  • Product descriptions

is owned by Lunqevia™ or its authorized partners and is protected under applicable intellectual property laws.

You may use website content only for personal, non-commercial purposes.

You may not copy, reproduce, distribute, modify, publish, or use our content without prior written permission.

7. Third-Party Services

Our website may include features, tools, payment services, or links provided by third parties.

These services are provided by external companies, and Lunqevia™ does not control or guarantee the availability, accuracy, or performance of third-party services.

Your use of third-party services is subject to their own terms and policies.

8. Privacy & Personal Information

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

By using Lunqevia™ services, you acknowledge that your information may be processed by trusted service providers necessary to complete transactions, fulfill orders, provide customer support, and improve our services.

9. Customer Feedback

If you provide reviews, comments, suggestions, photos, or other feedback to Lunqevia™, you grant us permission to use this content for business purposes, including improving products, enhancing customer experience, and promoting our brand.

You confirm that:

  • Your submitted content belongs to you or you have permission to share it
  • Your feedback does not violate any third-party rights
  • Your submissions are accurate and lawful

Lunqevia™ reserves the right to remove content that is inappropriate, harmful, misleading, or violates these terms.

10. Website Use Restrictions

You agree not to use our website for unlawful or harmful activities, including:

  • Attempting to interfere with website security
  • Uploading malicious software or harmful code
  • Misusing customer information
  • Copying or exploiting website content without permission
  • Providing false information or impersonating another person

We reserve the right to restrict access or terminate accounts that violate these requirements.

11. Disclaimer of Warranties

Lunqevia™ provides website services and products on an “as available” basis.

While we strive to provide accurate information and reliable products, we do not guarantee that:

  • Website access will always be uninterrupted
  • All information will be completely error-free
  • Products will exactly match every screen representation

Your use of our services is at your own discretion and risk.

12. Limitation of Liability

To the fullest extent permitted by law, Lunqevia™ and its partners shall not be responsible for indirect, incidental, or consequential losses resulting from:

  • Website usage
  • Product purchases
  • Service interruptions
  • Third-party services

Some jurisdictions may provide additional rights that cannot be excluded.

13. Changes to These Terms

Lunqevia™ may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements.

The latest version will always be available on this page.

Continued use of our website after updates means you accept the revised terms.

14. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Email:
service@lunqevia.com

Company:
Taiyuan Xiaodian District Huochang Technology Co., Ltd.

Thank you for choosing Lunqevia™.
We are committed to providing thoughtfully designed home products and a trusted shopping experience for every customer.